Custom Shade Sails

Shipping Information

• We attempt to keep all items in stock and ready to ship 
• U.S. orders have a $14.95 flat rate for shipping
• International shipping costs are based on order weight and will be calculated during the checkout process
• Items will be shipped within one business day from the day they are ordered
• Most orders are shipped via USPS Priority Mail
• Some orders (usually large orders) are shipped via UPS Ground 
• All packages are sent with tracking and/or delivery confirmation
• We try to accommodate any special shipping requests (overnight, etc.) Contact us for more information

Return Policy

• Damaged or defective goods will be replaced free of charge upon return.
• Please Contact Us before returning anything.
• No refunds after 21 days.
• Returned unopened boxes and hardware will be fully credited (funds returned) less shipping. 
• Returned opened boxes will be inspected.  If returned complete and in a condition we deem as new, the buyer will be credited for the cost of the item less a 15% restocking fee.
• No refunds will be issued for items returned that are dirty or have evidence of use.